The Greater Springfield Chamber of Commerce Online Privacy Policy

 
Overview
Welcome to www.gscc.org, owned by The Greater Springfield Chamber of Commerce and produced by GrowthZone.  Our website is available to all visitors, although some content and features are restricted to Chamber members.

Throughout www.gscc.org, there are forms for visitors to request information about membership, services, and to register for events. These forms may ask for contact information (such as your phone number or e-mail address), unique identifiers (your Chamber username and password), or financial information (such as your credit card number).  Contact information from these forms is used to provide the services that you request. Forms on our site that request financial information do so in order to charge you for events or services ordered. Unique identifiers (specifically, your Chamber username and password) are collected from website visitors to verify the user's identity for access to restricted content or features on the site.

This Online Privacy Policy discloses The Chamber’s privacy practices and contains detailed information about the following:
  1. What information of yours does The Chamber collect?
  2. Who has access to the information?
  3. How does The Chamber use the information it collects?
  4. How can you modify your Chamber member information?
  5. What is the opt-out policy for The Chamber?
  6. What types of security procedures are in place to protect against the loss, misuse or alteration of your information?
All services on www.gscc.org are made available subject to this Privacy Policy. By using the products and services, you agree, without limitation or qualification, to be bound by this Privacy Policy.

Questions regarding this statement should be directed to:

The Greater Springfield Chamber of Commerce
1011 S. Second St.
Springfield, IL  62704
217-525-1173
receptiondesk@gscc.org

The Chamber will update this policy when necessary.


Frequently-Asked Questions
1. What information of yours does The Chamber collect?
Our goal is to become your destination for business-related information by providing information, services, and product offerings that are most relevant to you in the most convenient way. To achieve this goal, The Chamber collects information about site visitors.

Information collected online is usually defined as being either anonymous or personally identifiable.

Anonymous information refers to data that cannot be tied back to a specific individual. The Chamber collects some information each time a visitor comes to the Chamber website, so we can improve the overall quality of the visitor's online experience. For example, The Chamber may collect the visitor's IP address, browser, and platform type (e.g., a Google Chrome browser on a Windows platform). Gathering this data helps us to learn what browsers we need to support. Other anonymous information helps us determine what sections of www.gscc.org are most popular and how many visitors come to our site(s). You do not have to register with www.gscc.org before we can collect this anonymous information.

Personally identifiable information refers to data that tells us specifically who you are (e.g., your name and postal address). You are only required to provide such information if you want to take advantage of optional services provided through our website.

The Chamber collects personal information in the following ways from different parts of its website:
  1. Membership Information Requests: You are sharing personally identifiable information with us, including your name and mailing address, when you request information about joining The Chamber through our website. Chamber members are given a username and password, and this enables members to take advantage of restricted content and features on www.gscc.org.
  2. Other Registration: You may be asked for personal information when registering for specific services. For example, if you elect to receive The Chamber’s e-mail newsletter, you will be asked to provide your e-mail address.
  3. Online Payments: We also ask for personal information when you pay for an event registration or make payments on your account using www.gscc.org. 
2. Who has access to your information?
Data collected through The Chamber’s website is generally collected and maintained solely by The Chamber. More specifically:
  1. Personally identifiable information. When you provide personally identifiable information on www.gscc.org to register for a service or make a payment, that information is collected and maintained solely by The Chamber and/or its third-party web and database provider and credit card processor, unless specifically stated otherwise at the point of collection. If you do not want to share your information with companies other than The Chamber, you can choose not to use that service. Unless otherwise requested by the member, The Chamber’s online business directory contains personally identifiable information.  The Chamber also sells mailing lists that contain this information to other members and/or its partners.
  2. Anonymous information. We disclose to third-party sponsors/advertisers aggregate statistics (i.e., impressions and click-throughs on a company's advertisement). Also, we may share aggregate website statistics with the media or other third parties. No personally identifiable information is disclosed to these sponsors/advertisers or other third parties as part of this process-only information in an aggregate form. Be aware that The Chamber’s sponsors, advertisers, and third-party content providers have links on our site(s) that take you to other websites. For example, when you click on an ad displayed on www.gscc.org, you are linked to another site. Please note also that links to other websites are provided throughout www.gscc.org for users' information and convenience. The Chamber hopes that all third parties involved adhere to our policies regarding the privacy of our users. However, The Chamber’s Privacy Policy does not cover third-party data collection practices, and The Chamber does not assume any responsibility for any actions of third parties. 
3. How does The Chamber use the information it collects?
The Chamber collects information to provide you with the services you request and to improve our website.

The Chamber may use the personally identifiable information you provide in the membership application to send you Chamber publications, information about member benefits and special offers, and other information that The Chamber believes is relevant and useful to its members. The Chamber also sells mailing lists (names and mailing addresses) of members to other members and/or its partners. You may opt out of mail list sales at any time during your membership, as described in Item 5 below. The Chamber does not sell member e-mail addresses to third-parties.

As mentioned above, The Chamber uses the aggregate, anonymous data collected to let our sponsors/advertisers know the number of impressions or views and the number of "click throughs" on their advertisement(s). The Chamber also uses this aggregate, anonymous data to perform statistical analyses of the collective characteristics and behavior of our site visitors; to measure user interests regarding specific areas of www.gscc.org; and to analyze how and where best to use our resources. Without such data, we would not know which parts of www.gscc.org are the most popular, and we would not be able to change and update the content and services appropriately.

The Chamber may be required by law enforcement or judicial authorities to provide information on individual users to the appropriate governmental authorities. In matters involving a danger to personal or public safety, The Chamber may voluntarily provide information to appropriate governmental authorities.

4. How can you modify your Chamber member information?
Chamber members have the following options for changing and modifying information previously provided.

E-mail:  receptiondesk@gscc.org
Visit: www.gscc.org and login to the Member Information Center
Send mail to the following postal address: The Greater Springfield Chamber of Commerce, 1011 S. Second Street, Springfield, IL  62704
Call: 217/525-1173

5. What is the opt-out policy for www.gscc.org?
The Chamber provides members and customers the opportunity to opt-out of receiving communications from us and our partners. If you no longer wish to receive specific communications or services, you have the following options:

E-mail:  receptiondesk@gscc.org
Send mail to the following postal address: The Greater Springfield Chamber of Commerce, 1011 S. Second Street, Springfield, IL  62704
Call: 217/525-1173

Instructions for opting out of any Chamber e-mail newsletter you receive are included with each e-mail.

6. What types of security procedures are in place to protect against the loss, misuse or alteration of your information?
The Chamber has security measures, such as firewalls, in place to protect against the loss, misuse and alteration of your user data under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take precautions to prevent such unfortunate occurrences. Any other particularly sensitive information, such as your credit card number, collected for a commerce transaction is encrypted prior to transmission.

You are ultimately responsible for the security of your Chamber username and password. You may not share your Chamber username and password with colleagues or friends so they can access content or features on www.gscc.org that are restricted to Chamber members only. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place.

 
Privacy Policy Effective May 16, 2017

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